JLPT N2
Diperbarui 2 jam lalu
Officer Operations (Japanese Speaker) (Surabaya)
KonsultasiFresh Graduate
ID56730
IndustriKonsultasi
TipeContract
LokasiJawa Timur
Deskripsi Pekerjaan
- Scrutinize and collect application documents for visa processing.
- Respond to customer and applicant inquiries in person and through email and telephone.
- Maintain and update applicant and application records accurately, ensuring timely data entry with zero errors.
- Handle cash and bank related transactions when assigned, ensuring complete accuracy.
- Manage all administration and logistics related to passport delivery to the consulate, the applicant, and the logistics company.
- Follow standard operating procedures and internal manuals strictly, ensuring no deviations in the process.
- Explain available Value Added Services to applicants and ensure the requested services are delivered correctly.
- Request and record applicant feedback on services and overall experience at the application centre.
- Complete all tasks within the required Turn Around Time.
- Support the Deputy Manager and Operations Manager in executing relevant projects, including WB Project.
Kualifikasi
- Education: Minimum 12 years of formal education.
- Language: Business-level Japanese proficiency (JLPT N2).
- Experience: Minimum 1 year of experience in the travel and tourism industry or the service industry.
Benefit
- THR (Lebaran Allowance): One month salary.
- BPJS: Employment Benefits and Health Insurance.
- Language Allowance.
Level Bahasa
Bahasa JepangJLPT N2
Bahasa InggrisConversational
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Estimasi GajiIDR 5jt - 7jt/bln
Lamar via Peoplyee