Officer Operations (Japanese Speaker) (Bali)

KonsultasiFresh Graduate

ID55459

IndustriKonsultasi

TipeContract

LokasiBali

Deskripsi Pekerjaan

Review visa-related documents, screen applications for completeness, and collect required materials for processing.
Respond to customer and applicant questions in person, by email, and by telephone, while providing clear and professional guidance.
Handle cash and banking-related transactions when assigned, ensuring complete accuracy and strict compliance with internal policies.
Enter, verify, and maintain application data in the system with accurate and timely updates and zero data entry errors.
Coordinate administrative and logistics activities related to passport delivery to consulates, applicants, and logistics providers.
Follow standard operating procedures and work manuals consistently, ensuring all tasks are completed according to established processes.
Explain available Value Added Services to applicants and ensure the requested services are delivered correctly.
Encourage applicants to share feedback about service quality and their experience at the application center, and report insights to the Operations team.
Ensure each case is completed within the required Turn Around Time.
Support the Deputy Manager or Operations Manager in the execution of the WB Project.

Education: Minimum Diploma
Language: Proficient in Japanese Language at Business Level (JLPT N2)
Experience: Minimum 1 year of experience in the Travel and Tourism or Service industry

Bahasa JepangJLPT N2

Bahasa InggrisConversational

Hati-hati terhadap penipuan yang mengatasnamakan Peoplyee/KyariGo. Kami tidak pernah meminta pembayaran dalam bentuk apapun.

Estimasi GajiIDR 5jt - 7jt/bln