Officer Operations (Japanese Speaker) (Medan)

KonsultasiFresh Graduate

ID54864

IndustriKonsultasi

TipeContract

LokasiSumatera Utara

Deskripsi Pekerjaan

Scrutinize documents and collect applications for visa processing.
Address customer and applicant inquiries in person or through email and telephone.
Manage cash and bank-related transactions when assigned, ensuring 100% accuracy.
Record and maintain all application data, ensuring accurate and timely data entry into the system with zero errors.
Oversee all administration and logistics related to passport delivery to consulates, applicants, and logistics companies.
Adhere to standard operating procedures and manuals without deviation from established processes.
Inform applicants about available Value Added Services and ensure the delivery of these options.
Encourage applicants to provide feedback on the services offered and their overall experience at the application center.
Ensure that the entire process is completed within the mandated Turn Around Time.
Assist the Deputy Manager and Operations Manager in executing the WB Project.

Education: Minimum Diploma
Language: Proficient in Japanese Language at Business Level (JLPT N2)
Experience: Minimum 1 year of experience in the Travel and Tourism or Service industry.

Bahasa JepangJLPT N2

Bahasa InggrisConversational

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Estimasi GajiIDR 5jt - 7jt/bln